Warning – Email Wideload

Last week I saw an email that was approximately 600 words that I was able to sum up in 3 sentences:

I may have misinterpreted your instructions, but I’m concerned that you are expecting x, y and z from me. I’m stretched a bit thin right now.  I may need some assistance if I am responsible for completing x,y and z; please confirm your expectations.

Oversized Load

That’s 44 words – more than 90% less words than the original.

The lesson here – Keep it simple – if you feel that it needs to be longer due to complexity, write a report, letter or make a phone call or see them recipient in person. Email overload is compounded by unnecessarily complex content.

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